Shipping Policy

This shipping policy outlines the delivery terms for our training services and digital products offered through our Platform.

Digital Training Services

Live Training Sessions

All our DevOps training sessions are conducted online via video conferencing platforms. There is no physical shipping involved.

Delivery Timeline:

  • Session Scheduling: Within 24 hours of payment confirmation
  • Calendar Invite: Sent immediately after scheduling
  • Preparation Materials: Shared 48 hours before the session
  • Session Recording: Available within 24 hours after completion

Digital Materials Delivery

For training sessions, we provide the following digital materials:

  • Session Preparation Guide: Delivered via email 48 hours before training
  • Training Materials: Shared during the live session via screen sharing
  • Session Recording: Provided via secure link within 24 hours
  • Certificate of Completion: Issued within 48 hours after session completion
  • Follow-up Resources: Additional learning materials sent within 72 hours

Delivery Methods

Email Delivery

All digital materials are delivered to the email address provided during booking. Please ensure your email is correct and check spam folders.

Secure Links

Session recordings and large files are shared via secure, time-limited links to protect your privacy and data security.

Technical Requirements

To receive our training services, you need:

  • Stable internet connection (minimum 2 Mbps)
  • Computer/laptop with webcam and microphone
  • Updated web browser (Chrome, Firefox, Safari, or Edge)
  • Email access for receiving materials and links
  • Valid email address for all communications

Delivery Issues & Support

If you don't receive any materials within the specified timeframe:

  • Check your spam/junk email folder
  • Verify your email address is correct
  • Contact us immediately at ritikvirus6@gmail.com
  • Provide your transaction ID for faster resolution

Important Note

Since all our services are digital and delivered online, there are no physical shipping charges or delivery fees. All delivery timelines mentioned above are in IST (Indian Standard Time).

Contact for Delivery Issues

Email: ritikvirus6@gmail.com

Phone: +91 8920279167

Response Time: Within 24 hours

Office Hours: Monday - Friday (9:00 - 18:00 IST)

This shipping policy is effective as of the date of your purchase and may be updated from time to time. Please check this page periodically for any changes.